Terms and conditions
1. INTRODUCTORY PROVISIONS
1.1 These general terms and conditions (hereinafter referred to as “GTC”) govern the rights and obligations of the contracting parties in the provision of services in the field of event organization, construction of expositions and stands for conferences, trade fairs and other events by K1, s.r.o., with its registered office at [ADDRESS], Company ID: [Certificate ID], registered in the Commercial Register maintained by [COMPETENT COURT], Section [SECTION], Insert [INSERT NUMBER] (hereinafter referred to as “Provider”).
1.2 These GTC are an integral part of the contract concluded between the Provider and the customer of the services (hereinafter referred to as “Customer”).
1.3 Deviating provisions in the contract take precedence over the wording of these GTC.
2. SUBJECT OF THE CONTRACT
2.1 The subject of the contract is the obligation of the Provider to provide the Client with services in the field of event organization, exhibition construction, stands and related services according to the specifications set out in the contract and the Client’s obligation to pay the agreed price for these services.
2.2 The specifications of the services, date and venue are set out in the contract or its annex.
3. CONCLUSION OF THE CONTRACT
3.1 The contract between the Provider and the Client is established: a) by signing a written contract by both contracting parties; b) by confirmation of the order by the Provider; c) by paying an advance payment based on the Provider’s price offer.
3.2 By concluding the contract, the Client confirms that he has read these GTC and agrees to them.
4. PRICE AND PAYMENT TERMS
4.1 The price for the agreed services is set out in the contract or the Provider’s price offer.
4.2 Unless otherwise agreed, the Client shall pay: a) a deposit of 50% of the total price within 7 days of concluding the contract; b) the balance of the total price no later than 7 days before the start of the event.
4.3 All payments are made by bank transfer to the Provider’s account specified in the contract or on the invoice.
4.4 In the event of delay in paying any amount, the Client shall pay the Provider a contractual penalty of 0.05% of the amount due for each day of delay.
5. RIGHTS AND OBLIGATIONS OF THE PROVIDER
5.1 The Provider shall be obliged to: a) provide services in accordance with the contract, with professional care and within the agreed deadlines; b) inform the Client of all circumstances that could affect the performance of the contract; c) comply with safety, fire and hygiene regulations relating to the provision of services.
5.2 The Provider is entitled to: a) entrust the provision of part of the services to a third party, while being responsible for their activities as if they were providing the services themselves; b) refuse or interrupt the provision of services in the event of a breach of obligations by the Client.
6. RIGHTS AND OBLIGATIONS OF THE CLIENT
6.1 The Client is obliged to: a) provide the Provider with all cooperation necessary for the proper provision of services; b) provide the Provider with all documents and information necessary for the provision of services in a timely manner; c) pay the price for the services provided properly and on time; d) comply with the operational and safety regulations at the event venue; e) compensate the Provider for damage caused by the Client or persons participating in the event based on their relationship with the Client.
6.2 The Client is entitled to: a) monitor the course of the provision of services; b) submit complaints and comments on the services provided.
7. CHANGES AND CANCELLATION OF THE CONTRACT
7.1 Changes to the contract can only be made based on a written agreement between both parties.
7.2 The Client is entitled to cancel the contract by paying a termination fee of: a) 30% of the total price in case of cancellation more than 30 days before the start of the event; b) 50% of the total price in case of cancellation 15-30 days before the start of the event; c) 80% of the total price in case of cancellation 8-14 days before the start of the event; d) 100% of the total price in case of cancellation less than 7 days before the start of the event.
7.3 The Provider is entitled to withdraw from the contract in the event of: a) the Client’s delay in paying the deposit or additional payment for more than 7 days; b) breach of obligations by the Client that prevents the proper provision of services; c) force majeure (natural disasters, epidemics, civil unrest, official bans, etc.).
8. COMPLAINTS
8.1 The Client is obliged to file a complaint regarding defects in the services provided immediately, no later than within 3 working days of discovering the defect.
8.2 The complaint must be filed in writing and must contain a description of the defect and the requested method of its resolution.
8.3 The Provider undertakes to handle the complaint within 14 days of its delivery.
9. LIABILITY FOR DAMAGES
9.1 The Provider is liable for damage caused by a breach of its obligations under the contract and these GTC.
9.2 The Provider is not liable for damage caused by: a) force majeure; b) circumstances excluding liability; c) actions of the Client or third parties.
9.3 The Client is liable for damage caused to the Provider or third parties by a breach of its obligations.
10. PROTECTION OF PERSONAL DATA
10.1 The Provider processes the Client’s personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.
10.2 The purpose of processing personal data is to fulfill the contract, fulfill legal obligations and protect the legitimate interests of the Provider.
10.3 Detailed information on the processing of personal data is provided in the personal data protection principles available on the P website.
provider.
11. CONFIDENTIALITY OF INFORMATION
11.1 The contracting parties undertake to maintain confidentiality of all confidential information that they have learned in connection with the performance of the contract.
11.2 Confidential information shall include, in particular, trade secrets, information about prices, clients, business strategies and know-how.
12. FINAL PROVISIONS
12.1 These GTC shall enter into force on [DATE].
12.2 Legal relations not regulated by the contract or these GTC shall be governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
12.3 The contracting parties undertake to resolve any disputes primarily amicably. If no agreement is reached, the disputes shall be resolved by the competent court of the Czech Republic.
12.4 If any provision of these GTC is or becomes invalid or ineffective, the invalid or ineffective provision shall be replaced by a provision whose meaning comes as close as possible to the invalid or ineffective provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
12.5 The Provider is entitled to unilaterally amend these GTC. The amended GTC shall enter into force on the date of their publication on the Provider’s website.
IN [CITY] on [DATE]
[NAME AND SURNAME] Managing Director of K2 Studio, s.r.o.